Delivery Information

We take the greatest of care when preparing the items you have ordered and use premium packaging to prevent any damage to these items during the delivery process.

POSTAGE AND PACKAGING RATES

1. United Kingdom (Orders of less than £150 in value, prices include VAT)

No. Items

Delivery Time

Price

Excluded Products

Accepted Destinations

1 - 6

3 days

£4.90

Hi-Fi, Storage Boxes, Flip Frames

All U.K.

1 - 3

1 day

£5.50

Hi-Fi, Storage Boxes, Flip Frames

All U.K.

4 - 6

1 day

£8.00

Hi-Fi, Storage Boxes, Flip Frames

All U.K.

1 - 25

2 days

£8.65

None

U.K. mainland only, excludes Highlands

1 - 25

3 - 5 days

£12.95

None

Highlands, Islands & Northern Ireland

 

2. United Kingdom (Orders of £150 or more in value, prices include VAT)

No. Items

Delivery Time

Price

Excluded Products

Accepted Destinations

1 -25  

2 days

Free

None

U.K. mainland only, excludes Highlands

1 - 25  

3 - 5 days

 £3.50 

                   None                   

Highlands, Islands & Northern Ireland

 

3. Channel Islands (Maximum 12 items per order, prices exclude VAT)

No. Items

Delivery Time

Price

Excluded Products

Accepted Destinations

1 - 6

3 days

£4.00

Hi-Fi, Storage Boxes, Flip Frames

           Jersey & Guernsey only           

7 - 12

3 days

£8.00

Hi-Fi, Storage Boxes, Flip Frames

Jersey & Guernsey only

1 - 3

1 day

£4.50

Hi-Fi, Storage Boxes, Flip Frames

Jersey & Guernsey only

4 - 6

1 day

£6.65

Hi-Fi, Storage Boxes, Flip Frames

Jersey & Guernsey only

7 - 9

1 day

£11.25

Hi-Fi, Storage Boxes, Flip Frames

Jersey & Guernsey only

10 - 12

1 day

£13.40

Hi-Fi, Storage Boxes, Flip Frames

Jersey & Guernsey only

 

4. Europe (Maximum 25 items per order, prices include VAT)

No. Items

Delivery Time

Price

Excluded Products

Accepted Destinations

1 - 25

2 - 4 days

£12.95

Hi-Fi, Storage Boxes, Flip Frames

                Ireland (Republic of)           

1 - 25

3 days

£22.60

Hi-Fi, Storage Boxes, Flip Frames

Belgium

1 - 25

5-8 days

£24.85

Hi-Fi, Storage Boxes, Flip Frames

France

1 - 25

5 - 8 days

£14.00

Hi-Fi, Storage Boxes, Flip Frames

Germany

1 - 25

5 - 8 days

£17.75

Hi-Fi, Storage Boxes, Flip Frames

Netherlands

1 - 25

5 - 8 days

£21.00

Hi-Fi, Storage Boxes, Flip Frames

Spain (Mainland Only)

 

PRICING

All prices listed above include the costs of both postage and premium protective packaging.  VAT is included on all prices except prices for delivery to the Channel Islands.

DELIVERY TIMES

We use Royal Mail 'Signed For' and a courier service. Delivery times are quoted on an estimated basis and both services enjoy a high rate of success delivering within these timeframes. Delivery times may vary due to availability.  Delivery times apply to orders placed before 1pm (Mondays to Fridays, local time U.K.).

NUMBER OF ITEMS PER ORDER

The maximum number of items allowed per order is 25 for the United Kingdom and European Union and a maximum of 12 items is allowed for deliveries to the Channel Islands.  If you wish to order additional items then please feel free to place a seperate order for these items.

EXCLUDED PRODUCTS

Unfortunately we do not deliver Hi-Fi products, Storage Boxes and Play & Display flip frames outside of the United Kingdom.

INTERNATIONAL ORDERS AND DELIVERIES

We currently accept international orders from and deliver to: Belgium, France, Germany, Republic of Ireland, Netherlands and Spain. In addition, we also accept orders from and deliver to Jersey and Guernsey.

FREE DELIVERY

Free delivery applies to orders of £150 and over providing delivery is made to an address on the U.K mainland (excluding the Highlands).  Customers placing orders of £150 and over to a delivery address in the U.K. Highlands, Islands and Northern Ireland will enjoy a discounted delivery rate as quoted.

DELIVERING TO AN ADDRESS OTHER THAN THE BILLING ADDRESS

It is possible to specify a different delivery address to the billing address.  We will deliver to commercial premises including hotels and bed and breakfasts but will not provide a refund for any goods which are damaged following acceptance of the delivery by these locations on your behalf.  We do not make deliveries to PO Box, airports, railway stations, bus terminals, freight forwarding companies, storage and relocation companies.